In order to increase account security, we have implemented two-factor authentication (2FA), which offers an extra layer of protection for our account users. This feature provides an additional layer of protection for your account and helps to minimise the risks associated with compromised email addresses. By enabling two-factor authentication, even if your email address is hacked, guessed, or phished, it will not be sufficient for an intruder to access our systems. This extra security measure ensures that only authorised individuals can access your account.
Setting up 2FA
Two factor authentication works by entering a 6 digit code every time you login, which is either in an authenticator app on your phone, or sent to you via SMS.
The first time you login, you will be prompted to set up 2FA using either an authenticator app or SMS.
Authenticator apps & plugin's
Firstly you must download an authenticator app on your mobile device, or install an authenticator plugin/extension.
How to install plugins/extensions
Click one of the options below to view instructions on downloading and using authenticator apps.
SMS
Enter your mobile number to receive the code via text.
Mobile phone signal is required.