Once you've submitted your application, the organisation running the scheme will review it. This article explains what to expect and how to track your application.
Where to find your application
You can log back into your account at app.fundingconnect.com at any time to see your application.
On your homepage you will see all application you have made, select one to view it.
Once you have sleected an application, you'll see three main tabs:
- Application — the answers you gave when you applied
- Communications — messages between you and the organisation
- Decision — the outcome of your application
Application status
The status of your application will start as Awaiting review. You'll be notified by email when there's an update, and the status will update in your account too.
Possible outcomes
There are three possible outcomes once your application has been reviewed:
1. Further information requested
The organisation needs more from you before they can decide — for example, an extra document or clarification on one of your answers.
Press Provide information to reply with the information they need, and they'll continue reviewing your application.
2. Approved
Your application has been successful. You'll see instructions for claiming your award.
3. Declined
Your application was unsuccessful. You'll see the reason for the decision.
💡 Tip: A declined application often includes signposting to other organisations who may be able to help. It's worth reading the decline message in full.
If you believe the decision is incorrect, you can contest it through your account. The organisation will then review your case again.
Communicating with the organisation
The Communications tab is where you can send and receive messages with the organisation running the scheme.
You might use it to:
- Reply to a request for more information
- Ask a question about the application process
- Check when you're likely to hear back
💡 Tip: Always check your Communications tab when you receive an update email — that's usually where the detail is.
How long does a decision take?
This varies by scheme. The organisation running the scheme decides their own timescales. If you'd like an update on timing, send them a message through the Communications tab.
What's next?
Still have questions? If you didn't find what you need, send us a message through our contact form.